One of the great benefits of using a Cloud Storage service like Dropbox, is the ease at which you can sync your data instantly between various devices. However, it is also very easy to accidentally overwrite or delete a file/ folder which will then be updated across your other devices making recovery a pain. Luckily though, there are a couple of ways to recover or restore a deleted file from Dropbox as well as find older versions of a file that you have since edited, but wish to either restore or look at.
First let’s look at how to go about recovering a overwritten file in Dropbox.
Head to your Dropbox account (not the local folder, the actual site) and then find the file that you have previously edited
Right-click on the file and select Previous Versions from the available choices.
You should now see various version histories for the file which will date back for the past 30 days. Select which version you would like to restore back to by checking the radio button next to the version number. If you are unsure which version is the correct one, then click on the text of the version (it will be a clickable link) which will then download that file to your computer for you to check. Once you have decided on the version, just hit Restore.
Please note that free users of Dropbox are able to keep deleted/revised file versions for 30 days only. If you wish to be able to retain longer histories then you can upgrade your account to the Pro account which will then give you the Packrat add-on which will give you unlimited deletion recovery and version history. Packrat is included (at no extra charge) for all Business Packages. Also, bear in mind that Packrat isn’t retroactive, so it won’t magically give you recovery access for files that were changed/deleted before using Packrat.
That’s it. Now lets look at recovering a deleted file or folder….
Recovering a deleted file/folder from Dropbox
Log in to your Dropbox account (via the site)
If you are trying to find a deleted folder or file but are unsure as to where it was originally located, then select the dustbin icon at the top of the page. This will then show all the deleted folders/files in grey. Right-click on the file/folder you wish to undelete and select Restore.
If you know where the file was located, select the folder and then click on the dustbin icon. This will then show you the recently (past 30 days) deleted items. Right-click on the file that you want to recover and choose Restore from the available options.
Note: If you have deleted the file via your local Dropbox folder on your computer, then check your recycle bin first before the above steps as it may save you some time. If you have emptied your recycle bin and are unable to recover the file via the site recovery options, then try using Recuva to recover deleted files from your computer.
That’s it, hope it helped.